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cPanel email problems

Hello there,

I can't receive emails on cpanel email why? I followed some solutions like change MX entry & didn't work !

Can any body give us help?. 

Community Manager
Community Manager

Re: cPanel email problems

Hi @shehabart. Thanks for being part of GoDaddy Community! Sorry you're having trouble. MX records and the MX Entry settings are the most typical reason for email delivery problems on cPanel accounts. If you haven't already done so, make sure that your domain has the right DNS settings to use cPanel email. You can see the proper DNS settings for cPanel hosting here. Hope that helps. 


JesseW - GoDaddy | Community Manager | 24/7 support available at | Remember to choose a solution and give kudos.