02-21-2020 08:37 PM
I am very confused by this response. I don’t need email set up help. I needed customer service that understood the gravity of my service being taken down. Instead, the first response was to upsell me. Really. He tried to sell me a new product, and I was missing business meetings. Training helps. And so does a little empathy. How about proactive attitude? And this standard email response is super weird.