I had a similar problem but with two or more attempts I was in my company e-mail. I think GoDaddy is trying to get users to upgrade the e-mail service to the higher priced package. In my opinion they are creation login problems for the user to sell it. When I went to GoDaddy with my problem I was connected with a sales person trying to pass themselves off as a support person. If this is the case I'm looking for a new hosting platform.