Hello, I recently transferred a domain to GoDaddy. When I was reading the info about the transfer process on GoDaddy's website (https://www.godaddy.com/domains/domain-transfer) in the Q&A section, it says "We also let you keep any time left on your current registrations — and throw in a free year of registration for each transfer". I added the service to the shopping card and was asked to pay a fee for the second year renewal. I did and finalized the transfer, and my domain was transferred to GoDaddy a few days before expiration.
However, after the transfer is done, I did not receive the free one year extension, and my domain is expiring in one year instead of two years (free one year extension + paid for the second year). I contacted support team through chat and the only answer to no avail. I hope someone here with more information and authority than the live chat support can help me out, I would really appreciate it.
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