Domains Help

About .ca Domains

Canadian Internet Registration Authority (CIRA) is the registry for .ca domain names.

Restrictions

Domain names can be up to 63 characters, and can contain letters (a to z), numbers (0 to 9), and hyphens (except as the first or last characters of the domain name). You cannot register domain names with special characters such as & and #.

Features Availability
Registration length 1 - 10 years
Renewal length 1 - 10 years
Transfers to Supported (details below 1)
Transfers away Supported
Private Registration Supported (details below 2)
Protected Registration Supported
Contact updates Supported (details below 3)
Nameserver requirements Details Below 4
Backorders Not supported
Bulk Registration Supported
Account change Supported
IDNs é, ë, ê, è, â, à, æ, ô, œ, ù, û, ü, ç, î, ï and ÿ

Note: CIRA periodically audits domain names to ensure they conform to eligibility requirements. If CIRA cannot confirm the new registrant's eligibility status, CIRA might request information from you to prove your eligibility. You must send them the requested information within the specified time frame to avoid deactivation of your .ca domain names.

Who can register .ca domains?

See Registering a .CA domain for details about who can register .ca domains and how.

1Transfer Exceptions

Note: CIRA restricts domains from transfer for the first 65 days of registration.

  • When a domain transfer takes place, it must be initiated for every variant (IDN) of that .ca domain name. If all variants are not transferred, the transfer will fail.
  • On the Pending Transfers page in the Domain Manager, your administrative contact's email address displays as nocontactsfound@secureserver.net because we cannot access your Whois contact information.
  • Transfers normally take five to seven days from the time you authorize them. However, a .ca transfer goes through immediately after you enter the authorization code and click Finish.

If the domain name expired, you have 30 days from the expiration date to transfer it to us. To transfer a .ca domain name to us within that 30-day expiration grace period, contact our Support department for assistance.

2Private Registration

CIRA automatically applies its own private registration to new .ca domain names. Specifically, CIRA limits the personal information that displays in the Whois database for the following legal types:

  • Canadian citizens
  • Permanent residents
  • Legal representatives
  • Aboriginal persons

If you registered a .ca domain name as an individual registrant, you can contact our support department to cancel or re-add private registration.

3Contact Update Exceptions

All contact updates can be submitted through your account. However, if you require the Canadian Legal Type be updated, please contact Customer Support for assistance.

Renewals

CIRA automatically renews .ca domain names on their expiration dates. If you do not pay for the renewal within 30 days of the expiration date, you can attempt to recover your .ca domain name, and there might be a fee to do so. See Recovering expired domain names for instructions.

Refund details

For details on refunds, please visit GoDaddy's Refund Policy page.

Most domains will follow the Standard Terms, but certain domains will have exceptions or may not be refundable at all. Look under BOTH of the following categories:

  • Products with Special Refund Terms (look under Domain Name Registrations/Renewals)
  • Products Not Eligible for Refunds

Nameserver requirements 4

You can have a maximum of six nameservers per .ca domain name. Each nameserver must have a unique IP address.

Only one IPv4 address and only one IPv6 address allowed per host.

Required: Before a .CA nameserver can be placed on a .CA domain, the nameserver must be registered with CIRA by the registrar of the nameserver domain. More information can be found on the CIRA website.

Once your .CA nameservers have been registered, you can add them to your .CA domain name. To add custom nameservers to your domain name, you will need to set the host name and IP addresses for each nameserver. Then you can assign the nameservers to your domain name.

Tax Information

All .ca registrants must pay the Goods and Services Tax (GST) and might need to pay Harmonized Sales Tax (HST), which is GST and the Provincial Sales Tax (PST).

For disputes with .CA domains, please see Dispute resolution process for .CA domains.


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